Privacy Policy

We recognize that personal data belongs to the individual to whom it relates and shall seek to process personal data only for lawful and legitimate purposes.

We aim to:

Depending on how you use the Platform, we may collect:

A. Account information

B. Professional information

For Trainers and professionals:

C. Organization information

For Organizations:

D. Transaction information

Where paid services are offered, we may process information necessary to administer:

Payment-card information may be processed directly by authorized payment service providers and may not be stored by us where our architecture does not require such storage.

E. Communications

We may process messages, support requests, enquiries and other communications sent through the Platform.

F. Technical information

Depending on the technical configuration of the Platform, we may process:

Personal data may be processed for purposes including:

Where processing is based on consent, the applicable notice will identify the relevant purpose.

Where consent is the legal basis for processing, consent shall be:

A User shall not be required to provide consent for processing that is not necessary for the relevant purpose where the law requires consent to be optional.

Where practicable, consent requests shall be presented separately from unrelated terms.

Where processing is based on consent, the Data Principal may withdraw consent through the mechanism made available by the Platform.

The ease of withdrawal should be comparable to the ease with which consent was provided, subject to applicable law and technical requirements.

Withdrawal shall not affect the lawfulness of processing undertaken before withdrawal.

Where withdrawal prevents the Platform from providing a particular feature, that consequence may be explained to the User.

Trainers may choose to make professional information visible to other Platform Users or publicly accessible.

Before publishing information publicly, Users should carefully consider whether the information contains:

Users are responsible for the information they voluntarily publish.

Where Users submit profile information, training descriptions, reviews, requirements or other content, such information may be processed to provide the relevant Platform functionality.

The Platform may technically process such information for hosting, indexing, displaying, security and service administration.

Personal data may be disclosed where reasonably necessary to:

We shall seek to ensure that third-party service providers process information only for authorized purposes and subject to appropriate contractual or technical safeguards, where applicable.

The Platform may use third-party providers for:

The identity and role of material third-party processors may be disclosed through an updated provider list or appropriate notice where required.

Where personal data is processed outside India, such processing shall be undertaken subject to applicable Indian law and any restrictions or requirements notified under applicable law.

We shall retain personal data only for as long as reasonably necessary for the purpose for which it was collected, to provide the requested Service, to comply with legal obligations, to resolve disputes, enforce agreements, maintain security, or for other lawful purposes.

Different categories of information may have different retention periods.

Upon expiry of the applicable retention period, personal data may be deleted, anonymized or otherwise processed in accordance with applicable law.

We shall implement reasonable technical and organizational safeguards appropriate to the nature of the personal data processed and the risks involved.

Measures may include:

No electronic system can be guaranteed to be completely secure.

If a personal data breach occurs, the Platform shall take appropriate steps required under applicable law, including investigation, containment, mitigation, notification and cooperation with relevant authorities and affected Data Principals where legally required.

The Platform is intended for adults and professional users.

The Platform does not knowingly seek to provide professional marketplace services to children.

Where applicable law requires special treatment, parental consent or other safeguards for processing children's personal data, the Platform shall implement the relevant requirements.

Subject to applicable law, a Data Principal may have rights relating to:

Privacy-related complaints may be submitted to:

We shall process grievances in accordance with applicable law and the procedures notified by the Platform.

Where applicable, unresolved grievances may be escalated to the competent authority or Data Protection Board in accordance with law.

The Platform may use cookies and similar technologies for:

Where legally required, non-essential cookies shall be activated only after obtaining the appropriate consent.

Users may control cookies through their browser settings, although disabling certain cookies may affect Platform functionality.

Where marketing communications require consent, such communications shall be sent only in accordance with applicable requirements.

Users may opt out of promotional communications through the unsubscribe mechanism or other available preference controls.

Service-related communications may continue where necessary for account or transaction administration.

Users are responsible for maintaining accurate information in their accounts.

Users should promptly correct information that becomes inaccurate or outdated.

Users may request deletion of their account through the available account-management mechanism or by contacting:

Deletion may be subject to legal retention obligations, dispute resolution requirements, fraud-prevention requirements or other lawful grounds.

The Platform may use automated technical processes for functions such as:

Where such processes materially affect Users and applicable law requires additional safeguards or disclosure, the Platform shall provide the information or mechanism required by law.

The Platform intends to incorporate privacy and security considerations into its product design, including:

This Privacy Policy may be updated from time to time.

Material changes may be communicated through the Website, Application, email or other appropriate means.

The revised version shall indicate the updated effective date.